
There have been alot of changes in the past few months and I have not kept up on any of them.
I'm working dsl tech support for a large phone company..you know, Mufasa?
So yeah it's a lot better than my previous job but not as cool as others thats I've had. I can't complain though it's not like I have to get all dressed up to go to work, I can wear whatever I want to sit back and try to relax as I have people yelling at me because they decided to change some settings on their PC and it messed everything up.
Some customers really want to tear into you during these calls. ... so badly I just want to say " You know Sir/Mam, I do know where you live and I have all the info I need right in front of me to do what I need to do so FUCK OFF!" Ok got that out now I feel better.
Some of the people I talk to on the other hand are commical for instance:
Call: TechWinInstall
This lady could not understand for the life of her why her internet was not working. Immediatly I ask if her modem is plugged in and she had no idea. When she went to check she asked what she should plug the power cord into.
"Well, you plug it into the outlet."
She then replied, "What's that look like it's very dark in here!"
WOW, yeah I said that to her what could I do but laugh? This lady had no lamps plugged in and she could not see anything.
So yeah that's one thing I'm doing these days. I have also found myself working on a soundtrack for a videogame more on that later...gotta go.
Clive Law
No comments:
Post a Comment